Shipping policy
🚚 Shipping Policy – AUZDECALS
At AUZDECALS, every decal is cut to order right here in Australia 🇦🇺 — not pulled off a shelf. That means a little prep time, but better quality every time.
⏱️ Processing Times
All orders are made-to-order.
- Processing time: 1–3 business days
- During busy periods, this may extend slightly
Once your order is cut, packed, and ready — it’s shipped out straight away.
📦 Shipping Times (Australia)
Estimated delivery times after dispatch:
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days
Delivery times may vary depending on your location (especially rural areas).
🌍 International Shipping
We ship worldwide 🌏
- Estimated delivery: 7–21 business days
- Timeframes vary depending on country and customs processing
⚠️ International orders may be subject to customs fees or import taxes, which are the responsibility of the buyer.
📬 Tracking
Tracking is included on most orders.
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow it all the way to your door.
⚠️ Delays & Issues
Once your order has been shipped, it is in the hands of the postal service.
AUZDECALS is not responsible for:
- Shipping delays caused by carriers
- Lost or delayed parcels due to incorrect address input
- Customs delays for international orders
If something seems off, still reach out — we’ll do our best to help.
📍 Incorrect Addresses
Please double-check your shipping details before placing your order.
If an order is returned due to an incorrect address:
- You may be required to pay re-shipping costs
💬 Need Help?
If you have any questions about your order or shipping, contact us anytime:
🇦🇺 From Us to You
We’re a small Aussie business building something from the ground up — every order means a lot.
We appreciate your patience while we make your decal properly 🤝